Though your insurance company may not process your claim right away, they should not delay the process unnecessarily either. That being said, you may need to take legal action against your insurer to recover the compensation that you deserve under the exact terms of your policy. It is not uncommon for insurers to minimize their own losses by delaying unnecessarily or by unfairly compensating their policy holders, so the fact that your insurer seems to be giving you the runaround may be good reason for you to speak with an attorney about your situation.
If you feel like your insurer has not honored the exact terms of your policy, you should consult with Lake Charles insurance claims attorney [firm-name] about what legal action you may now pursue against your insurer. To discuss the particulars of your claim, please call our Lake Charles offices at [phone-number] today.